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ESP-Link™/FTS
Solution:
Unibanca |
ESP-Link™ enjoys a predominant
position in Peru, serving 80% of the banks in the
country through Unibanca.
Unibanca is an association of 18 Peruvian banks with
200 ATMs, 2,000 POS and over 30,000
transactions per day. The consortium needed to
improve their service and move forward with a bank
card that offered a unique, competitive advantage.
To answer that challenge, we installed a "virtual
card" system at Unibanca, managed by our ESP-Link™/Financial
Transaction Solution (FTS) software. With a broader
reach than Interac, this single card gives customers
full service access to practically every bank in the
country. The card service is customer-driven.
Customers can personalize their cards from a full
menu of services offered by all participating banks.
Customers can transfer money from their chequing
account at bank "A" to their savings account at bank
"B". While at bank "A", they can check their balance
and withdraw cash from a third bank account at bank
"C".
The Unibanca card empowers cardholders to perform
customized banking. It provides greater service
accessibility, multi-currency and multi-language
capabilities.
With ESP-Link™/FTS, Unibanca has raised the bar and
set new standards for customer service in Peruvian
retail banking and around the world.

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